FAQ |
![]() |
![]() |
||
A: In some cases it may not be possible for spherical or conical areas, or areas including angles of less than 10cm or with an intricate wave shape. Please contact us for further details. | |||
![]() |
|||
A: With standard specifications, 0.5 – 2.0 kgf, but configuration for loads above 2.0kgf is possible. | |||
![]() |
|||
A: Areas within 10mm of an edge and an area with a diameter 30mm from a connection do not detect loads. Other than these, all areas over a surface can detect loads from 0.5kgf. |
![]() |
|
A: Yes. If you can provide us with a sample color, we can adjust the color to match your requirements (with no initial cost). | |
![]() |
|
A: Haltec’s products are manufactured according to a “base” for the desired shape (the shape of the area in which you wish to use the product is the base shape). We recommend that you use a ferric or stainless steel base (1 – 2mm thick) for flat panel shapes, and an FRP base (2mm thick) for 3D shapes (please note there is an initial cost if the base is FRP). | |
![]() |
|
A: Haltec can only provide products to detect contact, so all other systems are the responsibility of the customer. | |
![]() |
|
AWith regards to manufacturers of large medical devices in Japan, our products are used in any locations where contact can be expected; on the gantries of CT scanners, the pedestal of CT PET scanners, and the entire FPD section of x-ray machines as well as supports, beneath the bench that a patient lies on, and any other area where a contact could occur. | |
![]() |
|
A: Of course, it can be used in other fields as well. However, as each individual product is made by hand there is a limit to the number that can be produced. Please also be aware that it cannot be used outdoors. | |
![]() |
|
A: Yes, our product is fully compliant with all standards. | |
![]() |
|
A: Sponge with a thickness of 5mm is used in standard specifications, but this can be made thicker. However, thicker sponge means that in some cases wrinkles may in the surface as the material ages so this is not recommended for areas where aesthetic value is a consideration. This problem can be avoided if a special skin is created, although this incurs an initial cost. | |
![]() |
|
A: We use UL1007 AWG24 and AWG 22 as a standard for wiring. If you have any requests regarding wiring, we will see if it is possible to obtain it so please contact us. You are free to specify the length of the wiring. | |
![]() |
|
A: Currently, Haltec only has engineers in Japan and as such we normally only accept inquiries by e-mail. But depending on the circumstances we may be able to visit your office from Japan. | |
![]() |
|
A: The options are as follows. (1) If you have offices in Japan, please contact Haltec through those offices to arrange a meeting regarding the method of purchase. (2) If you have a Japanese business partner, please consult your partner regarding purchase, and please feel free to pass on our details. Another option is to give us contact details and a representative name for your partner, and we shall arrange a meeting regarding the method of purchase. (3) If neither of the above is applicable, please consult us regarding another method of purchase. |
|
![]() |
|
A: Normally, it takes about 1 to 1.5 months after the meeting (including logistics), but if mold costs or other costs are incurred then please consider that it will take around 2.5 months. | |
![]() |
|
A: The product has a lifespan of approximately 100,000 open/close actions, but this differs depending on the usage environment and specifications. With regards to the guarantee, if a fault occurs within 12 months that is the responsibility of Haltec, we shall dispatch a replacement free of charge. | |
![]() |
|
A: The product is to be used as a safety device, and unfortunately Haltec cannot provide compensation under any circumstances. |
Copyright © 2014 haltec. All Rights Reserved. |